Mortgage CRM comparisons

Achos vs Score, formerly Acre

Looking for an Acre alternative? Acre is now called Score. Start with the workflow you want to change: an integrated sourcing and advice journey, or the day-to-day organisation of cases, documents and client communication. The distinction matters because Achos does not currently offer the specialist sourcing connections described by Score.

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Connected sourcing versus a configurable case workspace

Start with your priorities

Which approach fits your firm?

When to consider Achos

Consider Achos when you want to organise the operational work around each case and can keep specialist sourcing and verification in separate systems. Demonstrate your pipeline, client requests and follow-up routine before deciding whether that separation works for your team.

Explore the Achos mortgage CRM

When to consider Score (Acre)

Score merits a close look when mortgage and protection sourcing, suitability reporting and client data collection need to sit within one product journey. Its published pricing approach also makes completed application volume a relevant part of your cost comparison.

Official product information

The practical details

Compare the work behind each case.

Read the capability and its scope together. A connection on a roadmap is different from a service your team can use today.

On smaller screens, scroll the table sideways to compare both platforms.

Achos and Score, formerly Acre: nine buying considerations
Consideration	Achos	Score (Acre)
Case management	Client and case records, configurable pipeline stages, assigned tasks, notes and documents support everyday case progression. Ask to see the case types and adviser/admin permissions your firm needs. Achos case management	Describes mortgage and protection case management, adviser dashboards and suitability reporting. Score features for advisers
Client portal	A branded client portal supports document requests, client messages and fact finds. What a client sees depends on permissions and the features enabled for the organisation. Achos client portal	A broker-branded portal supports document upload, messaging and client access to credit reports. Score features for clients
Fact finds	Build and send digital fact finds, review responses and control the transfer into client and case records. AI-assisted form creation still needs human review before use. Achos fact finds	Clients can complete fact finds through the portal before meeting their adviser. Score features for clients
Workflows	Configure repeatable communication sequences, reminders and case tasks. Check triggers, approvals and delivery setup with a worked example; automation needs a responsible owner. Achos workflow automation	Publishes automated suitability reports and adviser/admin workflow capabilities. Confirm the exact configurable triggers you need. Score features for advisers
Integrations	Google and Microsoft email sending profiles require setup. Specialist sourcing, identity/AML, e-signature and Open Banking connections are planned, with no provider or delivery date promised. Available and planned integrations	Publishes integrated mortgage and protection sourcing. Check coverage and the specific providers required for your cases. Score features for advisers
Customisation	Configure case types, stages, templates, permissions and organisation branding. Agree the precise configuration and any additional work before choosing Achos. Achos configuration	Confirm scope Publishes broker branding for the client portal. Wider case and workflow configuration needs a demonstration. Score features for clients
Migration	Discuss your CSV or JSON export and the records, documents and mapping required. Managed migration is a separately scoped paid service; coverage and timing depend on the source data. Migration and setup basics	Its FAQ says existing client data can be migrated. Confirm documents, historical cases and mapping scope. Score FAQs: migration, fees and onboarding
Pricing approach	Request a written quote for subscription, setup and optional migration. Confirm term, support and additional charges. This comparison makes no claim that Achos is cheaper. Request an Achos quote	Its FAQ describes fees per completed application and unlimited users under one contract. Request current commercial terms. Score FAQs: migration, fees and onboarding
Implementation	Agree the workspace, user roles, templates, training responsibilities and a pilot before rollout. Confirm onboarding scope and support arrangements with the team. Plan your Achos workspace	Its FAQ describes onboarding plus ongoing training and support. Agree your timetable and responsibilities. Score FAQs: migration, fees and onboarding

A useful demonstration

Walk through a purchase case before comparing the quote

Use the same fictional purchase case in both demos. Begin with the initial enquiry, invite the client to provide information and ask an administrator to pick up a missing document. Then move to research and recommendations. Record which steps remain inside the CRM and which require another provider, a second login or manual transfer.

For a firm already using Acre, continuity is part of the decision. Ask how ongoing cases, previous advice records, documents and client access would be handled if you changed systems. Do not treat a successful import of contact names as a completed case migration. A sample record should retain enough context for someone new to the case to understand what happened and what comes next.

Compare a typical month and a quieter month using your own completion volumes. Ask each provider to state the charging event, term and included services in writing. Keep setup, migration and third-party costs visible alongside the recurring charge. The useful result is a costed operating model, rather than a headline price without the process behind it.

Where Achos needs a closer fit check

Specialist mortgage sourcing, identity/AML, e-signature and Open Banking connections are planned. There is no promised provider or launch date. Google and Microsoft profiles support email sending with setup; that does not promise full mailbox or calendar synchronisation. Check your current dependencies against the integrations and availability page.

Achos does not guarantee time savings, regulatory compliance or migration coverage. Confirm required capabilities, permissions, support and commercial terms for your organisation. A controlled pilot with your team is the best next step before committing to a change.

Make the decision concrete

Three checks before you choose.

Try the work, with the people who do it

Use a fictional but realistic case from enquiry through to completion. Include an adviser, an administrator and a reviewer. Ask each person to find the next action, request a document and explain the case history. Record any extra tools or repeated data entry rather than relying on a demonstration of the easiest path.

Agree the complete cost

Request written terms covering the recurring charge, user or case limits, minimum term, configuration, training, migration and third-party services. Model the cost at your own case volume. A cheaper headline price can still describe a different scope; compare the services your team will actually use.

Validate a small migration before rollout

Agree the source export, field mapping and document handling. Test open and completed cases, check client relationships and notes, and decide how historical records will remain available. Give the team time to verify the pilot and agree the cutover steps before relying on the new workspace for live work.

Use the mortgage CRM migration checklist

Questions about Achos and Score (Acre)

Is Acre now called Score?

Yes. The official Score website states that Acre is now Score. This page keeps Acre in its address and title so people searching by the previous name can find the relevant comparison. The current product and contract should be confirmed with Score.

Does Achos replace Score’s mortgage sourcing?

Achos currently focuses on the case workspace, client portal, fact finds and configured workflows. Specialist mortgage sourcing connections are planned. If integrated sourcing is essential, keep that requirement explicit in your evaluation and compare the current product demonstrations.

Which is better for a small mortgage firm?

There is no universal winner. Compare the work your team actually performs, the connections you rely on and total cost at your case volume. Include the administrator and someone reviewing case records in the demo, then test a client journey on a phone.

Sources and review notes

Official sources reviewed on 01/10/2026. Older manuals describe the documented journey at publication; confirm the current product in your demo. Our fit recommendations are an interpretation of these sources and the Achos capabilities described above.

See something that needs updating? Send the Achos team a correction with the relevant source.

Your cases. Your decision.

See whether Achos fits the way you work.

Bring your case types, current tools and the step that takes too much time. We’ll discuss the available product, the setup and the gaps to account for.

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